Q. I’m having technical problems with Zotero or Mendeley. How can I get help?

For help with Zotero, see their support information at the following sites:

• Zotero Documentation https://www.zotero.org/support/
• Zotero Forums: https://forums.zotero.org/categories/
• Contact Zotero: https://www.zotero.org/support/contact_us

NOTE:

• If your previously installed Word plugin is no longer working, see this link for plugin updates.
• If you are experiencing problems with proxy redirects using Zotero Connector, please visit this link for help.

For help with Mendeley see their support information at the following sites:

• Mendeley Support: https://support.mendeley.com/
• Mendeley Videos & Tutorials:  https://community.mendeley.com/guides/videos
• Mendeley Help Guides: https://community.mendeley.com/guides