Answered By: APUS Librarians Last Updated: Oct 08, 2015 Views: 746
Our library's databases, journals and ebooks -- and many course textbooks -- are hosted on external sites that are restricted to subscribers only. The library pays the subscription fees for all AMU/APU students and faculty, but we must use a "proxy server" to authenticate you as a subscriber. So, if you click a proxied link (one that contains "ezproxy.apus.edu"), you may encounter the APUS Library - Research Database Login page (pictured below).
Having trouble logging in? If your student id and password are not working, please try:
- Clear your browser's cache. This fixes most problems, so try it first. Once you have done it, close your browser. Then open a new window and try the proxied link again.
- Try another browser. If you use Internet Explorer or Safari, try downloading Mozilla Firefox or Google Chrome (both are free). Or, if you usually use Chrome, try Internet Explorer or Firefox (and so on).
- If you have not reset your APUS student password in the past 90 days, you may need to do this before you can access the APUS Research Database login.
If you have tried all of the suggestions above, and are still unable to log in, contact the library. Be sure to let us know what link you clicked (your textbook, a library database, etc.) when you encountered the login page. Also, to save time, mention that you have tried the suggestions above (so that we don't ask you to do them again).
- Proxy server sessions time-out after 1.5 hours. You will be prompted to log into the APUS Research Database Login page again when your session expires.